+1-833-845-1858What is Singapore Airlines cancellation policy?

Singapore Airlines offers a structured cancellation policy that varies based on the fare type purchased and the circumstances surrounding the cancellation. Here's an overview of their cancellation and refund policies:

🕒 24-Hour Risk-Free Cancellation

If you book a flight to or from the United States, you can cancel your reservation within 24 hours of booking without incurring any cancellation fees, provided:(nerdwallet.com)

• The booking was made directly through Singapore Airlines (via their website or office).

• The flight departs at least 7 days later.

This policy applies to all fare types, including non-refundable tickets.

✈️ Fare Types and Cancellation Policies

Singapore Airlines offers various fare types, each with its own cancellation and refund policies:(tiket2.com)

• Lite: Non-refundable; only taxes are refunded upon cancellation.

• Value: Refundable with a cancellation fee.

• Standard: Refundable with a cancellation fee.

• Flexi: Refundable with a cancellation fee.

• First/Suites: Refundable with a cancellation fee.(faresjungle.com)

Cancellation fees vary based on fare class and route. For instance:

• Economy: Approximately $100 USD.

• Premium Economy: Approximately $200 USD.

• Business Class: Approximately $300 USD.

• First Class: Approximately $300 USD. (airlines-gethuman.org)

These fees are subject to change and may vary depending on specific fare conditions.

🧳 Non-Refundable Tickets

For non-refundable tickets, the base fare is typically non-refundable. However, passengers may be eligible for a refund of certain taxes and fees. In cases of flight cancellations by Singapore Airlines, passengers can request a refund, including taxes, even for non-refundable tickets.

🛫 Award Tickets (KrisFlyer)

If you booked a flight using KrisFlyer miles, you can cancel your award ticket by:(travomojo.com)

• Requesting cancellation through KrisFlyer Membership Services.

• Using the Assistance Request Form on the Singapore Airlines website.(travomojo.com)

Cancellation fees for award tickets are as follows:

• Saver Fare: $25 USD for date changes; $75 USD for miles redeposit.

• Advantage Fare: $25 USD for date changes; $50 USD for miles redeposit.

🏥 Refunds Due to Illness or Emergency

In exceptional circumstances, such as illness or family emergencies, passengers holding non-refundable tickets may be eligible for a refund or travel credit. Documentation supporting the reason for cancellation is typically required. It's advisable to contact Singapore Airlines directly to discuss your specific situation. (reddit.com, hackmd.io)

📞 How to Cancel Your Flight

To cancel your Singapore Airlines flight:

1. Online: Visit the Manage Booking section on the Singapore Airlines website.

2. Phone: Contact Singapore Airlines customer service at +1-888-526-4112.

3. In Person: Visit a Singapore Airlines office or the airport.(singaporeair.com, flyinguidelines.com, airlines-gethuman.org)

Please note that if you booked your ticket through a travel agent or third-party website, you must contact them directly to cancel your reservation. (nerdwallet.com)

⏳ Refund Processing Time

Refunds may take up to 6 weeks to be credited back to your original mode of payment, depending on your bank’s processing time. During this period, it's advisable to check with your bank on the refund status. If you still have not been refunded after 6 weeks, please contact Singapore Airlines directly. (singaporeair.com)

✅ Summary

Singapore Airlines provides a structured cancellation policy with varying terms based on fare types and circumstances. Understanding the specific terms and conditions associated with your ticket can help you navigate the cancellation process effectively. For the most accurate and personalized information, it's recommended to contact Singapore Airlines directly or visit their official website.